Software for martial arts schools

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New mobile app

By on Sep 9, 2018 in Attendance tracking, Blog, Members management |

We are happy to introduce our new mobile app for Android and iOS devices that will help you to run your martial art school. It includes these features: manual attendance tracking (easier then in browser) QR scan attendance tracking (like in old app) kiosk mode for attendance tracking (self check-in) member details – find, view or update members data add new member class management payments (view paid and unpaid invoices per member and add payments) belts attendance statistics leads management (view, add or convert leads) milestones and promotions requirements SMS sending Here are a few screenshots:        You can dowload the app from Google play store and iOS app store: Android: https://play.google.com/store/apps/details?id=com.dojoexpert.dojoexpert iOS: https://itunes.apple.com/us/app/dojoexpert/id1401001113 Use your existing DojoExpert username and password to login. Stay tuned for next releases (updates of the app) that will include: translations better invoicing...

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Changes in student login

By on Aug 8, 2018 in Blog, Student login |

To comply with common security standards we changed how student passwords are set. Now, in member profiles there are two buttons “reset password” and “send password”: Each member that you add in database will get a random password that you can’t see, you can only send it to your student via email if you click “send password” button – it will take you to email screen with predefined message that you can change if you want (or even save it as template for later reuse). The other button, “reset password” resets the password to new random string. So, to give someone password for student login app, use “send password” button. If someone forgets their password just click “send password” button. If you want to reset someone password (issue new password), click “reset password” button. Students can change their password after they login (“change password” button in student login app). It’s important to note that you can’t see student passwords – they are private, you can only reset them. However, there is a possibility to set default password for all new members that you add in database. If you want this to be set in your account please post a ticket in our ticketing system. This change was required to increase security of our app and privacy of your...

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GDPR features in DojoExpert

By on May 20, 2018 in Blog |

GDPR is a new data privacy law that affects organizations that process personal data of EU and UK citizens. We updated our Terms of Use and Privacy policy to comply with GDPR, and also updated DojoExpert app by adding new features that can help you to comply with this new regulation. In this post you will learn: what you need to do to comply with GDPR what we changed in DojoExpert how to handle Consents How to comply with GDPR? If you process, store or handle data of EU or UK citizens then you need to comply with GDPR. If your school is in US, Australia or other country outside EU then this regulation is not obligatory for you, but it’s recommended that you apply GDPR procedures as they will raise data safety in your organization. So here’s what you need to do in your martial art school: have Privacy policy (and/or Terms of use) of your School that explains how you use, store and process personal data of your members, collect Consent from your members where you ask your members to accept your Privacy policy and give you consent to handle their personal data as you described. You not only need to have Consent to process your members data, but also on how you can contact them (phone, email) and if you can send them marketing materials. Your members need to have the right to: know which personal data are you storing and where, withdraw Consent at any time, get a copy of data you have stored about them (in electronic format), request that you delete all their personal data. If you use DojoExpert to store your members personal data then your members need to know that. You need to inform them that their data is stored and used according to DojoExpert Terms of Use and Privacy policy (provide links to our policies).   GDPR features in DojoExpert DojoExpert can help you to comply with GDPR. Here’s what we changed in app: In member profiles there is a checkbox next to email, phone and mobile phone fields that indicates if the person gave you consent to contact them this way. On “send email” and “send SMS” pages there is a new...

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Text messaging with DojoExpert

By on May 9, 2018 in Blog |

DojoExpert integrates with BulkSMS and Clickatell for sending text messages (SMS) to your members or leads. Clickatell was already supported, but now we support their new platform by using REST API. BulkSMS is new provider that we support with their Email to SMS feature. Both require that you create account with them and buy credits for sending messages. Which one to use? Clickatell REST API enables you to send messages from DojoExpert to your members or leads. There are two types of integration: one-way and two-way. By default you send one-way, which means your messages are sent from random Clickatell number. You can’t receive replies with one-way messaging. For two-way messaging you need to purchase a long number from Clickatell (which will cost you approx. 150 USD + monthly fee – please refer to their pricing list). When you purchase a number, messages are sent from that number, and replies are also received by that number – you can read replies inside Clickatell interface. BulkSMS integration works by utilizing their “Email to SMS” feature – this means that we send your messages to their system via email (in background, you don’t have to worry about that). You can receive replies without purchasing long number – just need to specify your phone number as “sender” and any replies will arrive to your phone number. Old Clickatell integration also had email to sms possibility (Clickatel SMTP API), but this is no longer supported in their new platform (only old Clickatell customers can use this feature). We can also provide integration with AtomPark by request. Instructions on how to integrate can be found in your DojoExpert account under “SMS” menu (“setup instructions” link).  ...

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GoCardless integration

By on Mar 21, 2018 in Blog, Invoices and payments |

DojoExpert can be integrated with your GoCardless account. GoCardless is a UK direct debit company that can take payments directly from your members’ bank account. For now it works in UK and most European countries. GoCardless suports EUR, GBP and SEK currencies. To find out more about GoCardless, their pricing and terms of use, visit their website. What DojoExpert’s integration with GoCardless can do: Create GoCardless customers and mandates from DojoExpert Connect your members in DojoExpert with customers in GoCardless (import mandates from your GC account) Create direct debit subscriptions from DojoExpert Pay any invoice with GoCardless direct debit Creates invoices in DojoExpert and mark payments when they happen in GoCardless Handle payment failures and mandate cancelations GoCardless is available in our ULTIMATE plan only. DojoExpert does not take any commission for using GoCardless. You pay only GoCardless fees according to plan you select with them. Here’s a short tutorial on how to connect to GoCardless and work in DojoExpert: 1. Login into your GoCardless account 2. In DojoExpert go to “Settings” and click “GoCardless” tab. Click “Connect” button: This will take you to GoCardless page where you need to confirm the connection: Follow on screen instructions and return to DojoExpert Settings where you will see that you are connected (status “connected” in integrations grid): If you are already a GoCardless client and have existing customers and mandates inside your GoCardless account, then you can import them in DojoExpert if you click “import mandates” button. If you are new to GoCardless, you can skip step #3 and go to step #4. 3. Import mandates into DojoExpert When you click “show mandates from GC” button on import page, DojoExpert will connect to your GC (GoCardless) account and load all mandates that are not currently in DojoExpert. It will show you a grid where you can bind GC mandate and customer to DojoExpert member. In “bind to” column you can select to which member in DojoExpert listed mandate belongs to. Then click “bind mandates” to do the binding. 4. Create mandate from DojoExpert You need to have a mandate created in DojoExpert to be able to take payments with GoCardless from your members. Mandate is a permission to take money directly...

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